Refund Policy

Full Audit ($29)

• Non-refundable once we email it. The Audit is a digital report generated for your store. We deliver it by sending the report link to the email address you give us at checkout, and you confirm this with a tick box before you pay. Once we have generated the report and sent that email, it can't be refunded. If you cannot find the email, check your spam folder or ask us to resend the same link.
• Refund only if we fail to create it. If we cannot generate your Audit, or a technical error on our side leaves it broken or incomplete, we refund you in full (or finish it at no cost if you prefer). Saying you did not receive the email is not a refund if we can see that we generated the report and emailed the link to the address you gave us.

Monitoring ($19 per month)

• The first 30 days are free. Cancel before the trial ends and you are never charged.
• Cancel anytime after that; Monitoring stays on until the end of the month you paid for. There are no refunds for partial months.

This doesn't limit any rights you have under the consumer law where you live.

How to ask

Email hello@asaiseesit.com from the address you bought with. Refunds are issued by Creem, our merchant of record, back to your original payment method, usually within 5 to 10 business days.